Reviews

Troy, MI’s Top Rated Auto Repair and Fleet Service Technicians 


We are proud to be our customers’ one-stop shop for all of their automotive needs.

We really appreciate hearing that we went the extra mile for our clients. Take a look at what some of them said and contact us today to schedule your service!


“This place is awesome! Highly recommend getting any of your car repairs or oil changes here. They had my car in and out in one day for some major repairs. They're very honest and trustworthy, which is very rare to find at an auto shop.”  – Devon*


“Quick, quality service and open late. Friendly staff. Fair prices.”P.T.*


 “They will take good care of you here. They do great work but only work that needs to be done. They don't try to upsell or get you to buy things that you don't need.”Crystal*


“Very helpful group. I always go here for Oil Changes and the service is good. I have also done repairs with Automotive Authority as well and the prices are fair. The staff will work with you to help prioritize fixes.”Nick*


“Great people here! Honest and fair.”Alyssa*


“Automotive Authority has been my auto shop of choice for just over a year now. Tim and Joe always offer great advice on what needs to be repaired, and what can wait. I recommend Automotive Authority to friends and have only heard good things from them as well.” Jeremy*


 “Today was my 4th visit to Automotive Authority. I am absolutely thrilled that they did not try to sell me something that I didn't need. They saved me over $1,000 that someone else would have charged me for. Straightforward, upfront pricing and yes, they tell the truth. This is the only place I will go now for major and minor service. My car is 12 years old and has 180k on it and they keep it going. Thanks!”Deacon Tom*


“Nice people, upscale waiting room and overall great experience."Daniel*


“My experience at Automotive Authority was excellent! They were outstanding in customer service and extremely honest. I went in thinking I needed new breaks and after looking at my car they informed me they were fine. I appreciated the honesty and when I really do need my breaks fixed I will go back !! I would recommend this place to all the single women like me who are intimidated by automotive shops!!!”Sara* 


“Tim and the guys at Automotive Authority were life savers.... I own a 2005 Ford Expedition that I depend on every day for my Home Inspection Business. With 150,000 Miles on my vehicle, the timing went out. I took my truck to a big shop in Waterford who took nearly a month to "fix" the timing issue and spent $3,500.00 from the day I picked my truck up it was not right. I had to take it back in 4 times for them to try and get it right and then the timing chain broke again. They fixed the broken chain and told me, you're all set. I got so frustrated that I took the truck to Automotive Authority to see if they could help me. Tim assured me that they had the tools and technology to fix my issue for good. They had my truck for a couple weeks and ran a number of diagnostic tests to isolate the issues that the last mechanic missed. My truck is finally back and running like a brand new vehicle. I can't thank you guys enough!!!”Vincent* 


“A friend had recommended this place to me when I had an emergency with my Jeep. It was completely out of chance that I took my Jeep here, but ever since then I do not trust anyone else with my vehicles. Tim and Joe are both incredibly personable and professional. For women, it can be incredibly intimidating taking your car to the mechanic and dealing with them. That is not the case at Automotive Authority. They call you when they discover the problem with your vehicle and inform you of your options and DO NOT do any work without your consent. I find their prices to be very reasonable (especially in comparison to auto shops in the Troy, MI area) and their times are very flexible as well. They take the fear out of "taking your car in for work". Definitely pleased that I took/TAKE my car here, and so are my family members who use Automotive Authority too.”Gina* 


“Exceptional auto service. I have a 2008 Trailblazer that had a/c problems (heat blowing constantly from two vents with the a/c on). Automotive Authority replaced a faulty actuator deep within the dash for a fraction of the cost that my local Chevrolet dealer quoted me. Works perfectly, three months after the repair. Price quoted was spot on, and work was completed within the time frame discussed. Thanks very much!”Tim*


“This place is run by super honest people and incredibly skilled mechanics. This is the first and only place to bring your car if it needs to be fixed or just tuned up.”Ian*


“Good customer service.”Sujith*


“I work for Hearthside Heating, and our company uses Automotive Authority exclusively. Because of this, I have used them twice now. Today, I was in a real bind. My car's battery was practically dead and (of course) it is one of the coldest days of the year. They stay open late, but I haven't been available in the evening. I knew today that I had to replace it or run the risk of getting stranded. Automotive Authority picked up my car, changed out the battery, checked my engine for any other problems, topped off the windshield fluid and brought my car back to me. I don't know if they offer that to everyone, but they've made me into a faithful customer. I really felt like I was given the "star" treatment today, so this is my way of saying, "Thank you."”Diana* 


“The most trustworthy and reliable mechanic I've dealt with. You can trust them to be honest with their assessment and do good work at a competitive price.”Andrew*


“I have been taking my cars to Tim and his crew since 1993 (previous business owners). They have always taken excellent care of my vehicles. I get prompt service, a fair market price for the parts and labor, and they always take that little extra step that makes it a pleasure to work with them. On occasion, when needed, they go the extra mile as well.” Erik*


“Always honest prices, prompt service, knowledgeable personnel and they stand fully behind their work. I drive 60 miles round trip because they're the best.”Rick*


“Awesome Service and Experience” Tina* 


“Great Place, very nice to work with and very trustworthy. I took my car somewhere else and they wanted to replace the Trans fluid and Automotive Authority said it was just fine.” Angela*


“I trust Tim and his guys for all of my company vehicles. They do great work at great prices.”Bert*  

star star star star star Diana M.*
Troy, MI
Automotive Authority is fantastic!
This is the only shop I go to for repairs. The service and quality of work is phenomenal... And they warranty their work. They almost always have an appointment available when I need one and if they don't have the exact time I want, they do everything they can to get me in according to MY schedule. I drop my car off in the morning on my way to work, Tim (the owner) drives me to work himself and they pick me up when the job is done. I've been taking my car here since they first opened and I highly recommend them to everyone.
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